Vicks: Vicks Ki Goli Lo , Khich Khich Door Karo

Brand : Vicks
Company : P&G
Agency: Ambience

Vicks is a brand that is more than 50 years old. Vicks is a leading brand in the Fast Moving Health goods ( FMHG). FMHG industry in India is worth around 4500 crores. This market is dominated by products like Rubs & Balms, medicated skin treatments,cough syrup and drops, digestives and health supplements.
Vicks Brand was launched in India in 1951 . It was manufactured by Vicks Products Ltd. Later in 1964, Richardson Hindustan Ltd was formed to manufacture the product .In 1985 RHL became the affiliate of P&G. In 1989 RHL became P&G hygiene and health care.

Vicks in India is known for its VapoRub and cough drops. Globally Vicks brand is worth around 3000 crores.

Vicks vaporub is the market leader in this segment with a share of 50%. Vaporub was initially targeted at children but later the company found out that it is used mostly by adults. Vicks Vaporub is positioned along Mother's Love platform . Vaporub pioneered the concept of " Touch therapy" linking it to the rubbing of vaporub on the child's chest. Vaporub advertises itself as having 6 key benefits
1. Clearing blocked nose
2, Cough relief
3. Body ache relief
4. Head ache relief.
5. Relaxing muscle stiffness
6. Easing breathing difficulty.

Vaporub also ranks best among the consumers in the following parameters : Non greasy, Smells better, Long lasting relief. Greasyness was important because Iodex ( a different category product) failed because of greasyness.

The rencent ad campaign also involves " father " in to the picture. The ad shows a father taking care of the child using Vaporub when the mother is away. The smart positioning and campaigns has ensured the brand retaining the top position in the market.

Vicks Cough drop is another blockbuster from the Vicks stable. Vicks commands a generic recall in this category. Using brand imagery and the catchy charachter " Kitch Kitch", Vicks commands a major share in this market. With unique shape and the long lasting positioning "Vicks ki goli lo Kitch Kitch door karo" , Vicks is a super brand in this category .Vicks coughdrops were careful in not messing up "Kitch Kitch" .This has ensured that the brand enjoys excellent recall .The recent campaigns of Vicks-Honey also strengthens the time tested positioning of the brand.

Vicks Action 500 has been in the market for more than 25 years. Launched in 1979 this is the first advertised OTC brand in India. Over these years the brand has carved a position for itself with around 40% market share in the category. This brand which is now relaunched talks about its ability to provide relief from cold related symptoms. This product is in Caplet shape ( capsule shaped tablet) which makes it different from its competitors and reinforces its ability to cure two symptoms of cold : blocked nose and headache .

Vicks Inhaler was launched in 1951 created and own the inhaler category is one of the first products launched in India from Vicks.

Vicks recently ventured in to the 550 crore cough syrup market with its Formula 44 in October 2003. The brand's usp is 8 hours relief from cough. The product is targeted at kids .The insight is that the power of most of the Cough syrups wanes after 5 hours and long lasting relief is the platform that Vicks is banking on for this product.

Vicks is a brand that is enjoying tremendous equity in the market. It has established its trust with thee customers. The FMHG market calls for Umbrella branding since it is difficult and expensive to create trust for individual brands in that category .That is the reason behind Vicks extending its equity across the various categories. Vicks has used careful branding and packaging for promoting the products. The unique shapes of cough drops, inhaler and caplet are examples of using product form as a differentiating factor.

Vicks is a testimony to the marketing genius of P&G

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Complan: Complete Planned Food

Brand : Complan
Agency : Leo Burnett

Baseline : Extra growing power


Complan is a major brand in the 1200 crore malted beverage segment in India. A brand once owned by Glaxo was acquired by HJ Heinz in 1995. Heinz is a $9.2 Bn conglomerate that has operations in 200 countries and is famous for its Ketchups.

Complan has always been positioned as a Complete Planned food with its famous baseline " I am a complan boy : I am a complan girl"
The market for malted beverages has been stagnant for a while. But recent years it has been seeing some activity, the reason being that Indians are forced to be health conscious. Complan also found itself to be stagnant in terms of market share. The researches found that although the brand is established and popular among its users, the brand is not growing because it failed to attract new users.
This can be dangerous because a brand can sustain only if it is able to attract new users to its fold. Hence Complan changed its promotional strategy from targeting the existing users to attracting new users. The baseline was changed to " extra growing power" and ads were mainly targeting the non users of the product.

The change in the positioning is also due to the increasing competition from Horlicks and other GSK products in the segment.
Complan have also launched Complan: Family , a variant aiming at all members of family as a part of expanding the target market. Another interesting strategy was the launch of Complan sachet priced at Rs5 for 15gm complan . I am little confused at the exact purpose of the sachet launch , may be they want to explore the bottom of pyramid

Complan has been an established brand in the Indian health drinks market.The brand was carefully positioned and nurtured by its owners. With the competition getting hot all the time the brand is reinventing itself . It will be worthwhile to watch the fight of David And the Goliaths in this market .......

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The Great Horlicks Challenge

Brand : Horlicks

Agency :JWT

Company: GSK.


A 135 year old brand com constantly reinventing itself. A case of marketing common sense in action. Horlicks has long been the favorite health drink of India.
The brand commands 54% market share in Indian Health Drink industry which is valued at around Rs 1300 crore.

As always the brand which was successful was perceived to be a "boring brand" ( that is what the literature says). May be the reason was that there was no significant change in the look of the brand in terms of communication and packaging for a long period of time. So marketers who think that a brand has to constantly change itself inorder to maintain interest in the mind of the customers, were not at all impressed.

Then as usual , the competition increased. The major competitor "Complan" from Heinz stable began to experiment and create noise in the market. So the sleeping giant has to wake up.

Horlicks was positioning itself with nutrition. It had a strong nutritive association for very long period. GSK decided to extend this nutritive association and the communication was changed from "Great Family Nourisher to " pleasurable family nourisher". GSK began to introduce different
flavours ( choco,vanilla, elachi) trying to create excitement in the customers. The packaging has been changed to a much more colourful and funky bottle.
Lot of noise was made in the media with some meaningless blabbering " Apang Opang Japang" aimed at kids.

Then GSK thought about tapping the aged also. Horlicks lite was launched with lot of ad support featuring Boman Irani. Horlicks lite is a sugar free drink targeted at the health conscious /diabetic people. This is a good marketing move since this segment is fast growing and Horlicks have the advantage of a positive brand image.

The recent aggressive campaign of Horlicks features the new positioning " Now proven-Taller,stronger sharper" aims directly at Complan- which is now focusing on non drinkers.

The campaign is done in association with National Institute of Nutrition and features a " clinical trial" on 869 kids of age group 6-16 yrs. One group was given Horlicks while the other a placebo. The result is that the Horlicks group were more taller stronger and sharper than the control group.

Although there is a scope for controversy about this campaign, it is going to take a lot of work from Complan to counter the threat of Horlicks " new challenge"

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Sona Chandi Chyavanprash: Trying hard: Not smart

Brand : Sona Chandi Chyavanprash

Agency : Ambience Publicis

Base line :Sona de surakshit tan, chandi de tez dimaag.






Chyavanprash is a 300 crore category with Dabur owning around 60-63% market share. The rest is held by Emami, Himani and other companies put together.
The competition has been hotting up in this category . This is due to the increase in demand for the health foods in the country. The root cause for such an increase in demand lies in the Psychographic profile of the Indian consumer. In other words, because of the changing lifestyle of Indian consumer.

Himani wants its share in the growing pie of this market. Dabur has roped in Amitabh Bachchan to endorse the product. So to compete with the big B, there is no other choice but Shah Rukh.

Shah Rukh makes perfect sense because of the unstoppable energy he has and the dream run he has at Bollywood.

Himani wants to get the share in the premium segment of the chyawanaprash market.

Sona chandi is positioned in the health platform offering both physical and intellectual well being.

Regarding the communication, as with Tata Indicom ad, the agency failed to impress even with the bubbling Shahrukh which could be blamed on the poor execution of the ad. With Shahrukh, Himani could have made a headway across the market , but alas.......

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